Delhiites can now apply online for eight services of the transport department, including driving licence, issue of duplicate registration certificate and transfer of vehicle ownership. Apart from these, the services which have been made online include the payment of road tax, fitness fees, allotment of fancy registration numbers, change of address in the registration certificate of a vehicle and deletion in vehicle registration.
An announcement in this regard was made by Chief Minister Arvind Kejriwal and Transport Minister Satyendra Jain on Friday at the Delhi Secretariat. Jain said that as of now half of the services of the transport department have been made online, but in the coming days, all services will come under the same platform.
“The AAP Government will soon introduce ‘e-Authority’ so that people do not have to visit the Regional Transport Offices, a move intended to eradicate corruption from there,” Kejriwal said at the launch of the online services.
He said, however, as per the Motor Vehicles Rules, an applicant will have to visit the transport offices to get a hard copy of the document once all the necessary requirements are fulfilled, such as filing of application and payment of fees.
The Chief Minister said that his Government will take up the matter with the Centre, so that there is no human interface at the department’s offices.
“In the last two years, the AAP Government had taken several steps to provide better services to the people of Delhi. As eight services of the transport department have come on the online platform, now Delhiites won’t have to make rounds of the RTO offices. In future, all department services will be made online,” Kejriwal said.
As per a rough estimate, around 20 lakh people visit RTO offices every year. Over one crore vehicles are registered in the national Capital and around seven lakh others are registered every year.
“Earlier, the transport department was considered a den of corruption. Through online services, corruption will be eliminated. This is a very big step. I want to thank the transport department officials for the initiative,” he said.
“The transport department has rolled out 100-200 buses, but this is not enough. We need to start inducting buses in thousands. We need to boost public transport to a point that if we make travelling by car expensive then public transport should be easily available to people,” Kejriwal added.