The Municipal Corporation of Delhi (MCD) is revamping the public toilet infrastructure with a Build-Operate-Transfer (BOT) system and multi-faceted approach.
A statement by the civic body said, “The Municipal Corporation of Delhi (MCD) is transforming the city's public toilet landscape to improve the cleanliness level in the city which includes construction of new toilets blocks, repair of old toilets and effective management.”
It added that at present 409 number of Community Toilet Complexes (CTCs), 905 number of public toilets (PTs), and 1621 number of Urinals are operational. “These toilets are maintained by the sanitation department of MCD & NGOs/ Market Associations,” it said.
MCD is also expanding toilets coverage through Build-Operate-Transfer (BOT) system and comprehensive maintenance initiatives. Currently, 65 BOT toilets are operational at various locations in the city under the MCD jurisdiction. The work of 26 BOT toilets is being processed. During last year, 10 BOTs were constructed and made operational for the general public.
The statement said, “MCD has allocated Rs. 18 Crore for repairs and improvements across 12 zones. This multi-faceted approach demonstrates MCD's commitment to providing clean, safe, and accessible public toilets for Delhi's residents and visitors.”
The MCD has also launched several initiatives to improve the monitoring and maintenance of public toilets including regular inspection, daily cleaning and maintenance schedule and feedback collection through QR code among others.
“Regular inspection of these public conveniences is carried out, and equipment needed for maintenance is distributed from the MCD store as per requirement.
Further, a daily roaster has been established to organize regular cleaning and maintenance of each facility, promoting consistent standards of hygiene,” it read, adding that a QR code based system has been introduced to collect user feedback for every public toilet, ensuring transparency in the maintenance process.