Chief Minister Akhilesh Yadav directed the police officials to ensure launching of his ambitious `Dial-100’ by October 2 this year.
Yadav claimed that timely launch of his ambitious project to facilitate quick and responsive police force as well as all other essential services would turn out to be milestone to prove his Government’s commitment towards giving better law and order to the people. ``I would like to thank all the officials associated to ensure timely launch of Dial-100 project as it at not just show our commitment towards forwarding better law and situation but also pointed towards our honest and transparent approach towards giving a fearless society to everyone”, asserted chief minister. He said that with this service, the villagers had not to visit police station but the cops reached them to address to their grievances. He also asked the officers to launch ``citizen app’ to further facilitate the service. Yadav had already laid the foundation stone for integrated Dial 100 building which will house the world's biggest integrated modern Police Emergency Response System (PERS).
Reviewing the status of Dial-100 services here with senior officers and security advisor to government, Venkat Chengawalli, on Wednesday afternoon, Yadav said that the PERS would enable the police to reach the spot at the time of any incident within 20 minutes in the rural area and the response time in urban areas would be 10 minutes in two -wheelers and 15 minutes in four-wheelers. "This is the biggest project of the state as well as the country for modernisation of the police system and will commence by Gandhi Jyanti this year," an official communiqué released on Wednesday evening mentioned.
``It is everyone particularly the government’s duty not to just give fear free atmosphere to the people of the State but also to ensure that our coming generation should leave in a peaceful atmosphere. I can say with full confidence that this world's biggest integrated modern Police Emergency Response System (PERS)in the State would turn out to be a milestone towards Samajwadi Party’s commitment to give a healthy atmosphere to everyone”, he quipped.
Government would be spending around Rs 2325.35 crore on the project, which will have sub-centres at Agra, Ghaziabad, Jhansi and Varanasi. Yadav directed that he will personally visit all the centers on occasion of their launching.
The PERS building will house the call centre which will have 4800 police vehicles including 3200 four-wheelers at its disposal across the state to reach out to any SOS call on dial 100 within 10 to 15 minutes. Under this project, any person can contact the headquarters of Dial 100 through telephone, mobile, SMS and any other way 24X7. All the calls would be recorded and later the case will be closed only if the complainant is satisfied. Of the total 3200 vehicles to be deployed in the project, 1600 would be two-wheelers and rest four-wheelers besides all of them would be equipped with latest gadgets.
The state government has allotted 8 acres of land for the facility (plot number 7/13) near Shaheed Path for the building which, apart from call center, will also house a training Centre for the personnel who will be trained for attending calls and dealing with emergency situations in terms of dispatching police and emergency assistance. With 300 communication officers to receive distress calls from all over the state and 200 dispatch officers to rush police help, the country's largest centralised 'Dial 100' police control call center will also extend help at time of medical emergencies. Earlier the facility which is slated to be functional by December 2016 but now Chief Minister wanted to start it much earlier. It may be mentioned here that it will have police personnel and police vehicles in addition to the district police force, to reach the site of any emergency.
Earlier a five member team of the State government visited United States of America (USA) to take first hand account of the `Dial-911’ used there. The team led by advisor to the Home Department, Venkat Changawali, also comprising of Principal Secretary (Home), Dewasheesh Panda, home secretary, Kamal Saksena, ADG (traffic), Anil Agarwal and IG (women power line) Navniet Sikera, visited USA between August 29 till September 11 last year.
The above team visited San Fransisco, Austin, New York and other cites, and had studied the control room system prevalent there. Panda, who was one of the member of the team claimed that they had undated themselves with the computer technology and software used there and very soon, they would adopt similar system in the State which would improve the response time of all kind of emergency services including that in the police department to make quick response to the scene of crime or incident.