Minister launches CAPFs grievance redressal app

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Union Home Minister Rajnath Singh on Thursday launched the Ministry of Home Affairs (MHA) Mobile Application for grievance redressal of the Central Armed Police Forces (CAPFs) personnel. The Union Home Minister also launched BSFMyApp on the occasion.

Speaking on the occasion, the  Home Minister said that he wished to relate to every jawan working for nation through this technology implementation. Singh said that the jawans and other officers can address their problems to the authorities through this mobile application.

Singh said that he will review the dashboard of the App every month and check the status of redressal of grievances. The MHA will intervene, wherever required, he said. He said that everybody should get benefitted from the telecom revolution.

The MHA Mobile App has been developed in view of the fact that personnel of various Central Armed Police Forces are discharging their duties at their places of duty all over the Country. In the course of discharging their duties, they come across various personal/service related problems which can be addressed and re-addressed by their organisations. All Central Armed Police Forces have well organised mechanism for Redressal of Grievances of their personnel.

The BSFMyApp launched on the occasion has been developed to cater to the requirement of BSF personnel regarding Grievance Redressal as well as various other service and welfare related issues of the Force personnel, deployed in the field. It provides mechanism to address issues related to Pay, GPF, leave, Deputation etc. The most significant feature of the Application is its Financial literacy Module which not only educates BSF Personnel about investment of their savings but also facilitates investment in a safe and systematic manner.

The DGs of CAPFs and senior officers of the Ministry of Home Affairs and CAPFs were also present on the occasion.

Daily Pioneer
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