The lucknow Metro train developed a technical snag on the first day of the public operations in the early hours of Wednesday morning. Director lucknow Metro Rail Corporation Mahendra Kumar (Rolling Stock & Systems) while talking to The Pioneer said that operations on one line had been suspended for some time till the train was removed from the track and taken to the Depot for the correction of the snag. He said that operations were smooth thereafter.
Giving the details of the incident he said that it occured around 7.15 am.
“The train was moving from Charbagh to Transport Nagar when it developed a technical snag between Durgapuri and Mawaiya Metro stations at 7.15 am
in an emergency safe mode. We tried to rectify the problem at the site itself for fifty minutes after which the passengers were removed from the train through the emergency exit in front of the train. Till the time the passengers were inside the train the air conditioning was working” he said.
Kumar said that 101 passengers who were travelling inside the train were taken safely to Durgapuri Metro station which was close by.
“From the Durgapuri Metro station, all 101 passengers were taken by a different train to the Transport Nagar Metro station” he said. The Director Rolling Stock said that the operations have been normal since then” he said. On being asked that the passengers must have faced a problem because of the snag, he said that they were cooperative.
He admitted that technical snags were bound to happen.
Senior Public Relation Officer lMRC Amit Srivastava said that during this intervening time period, all passengers inside the train were taken proper care by the lMRC officials and were provided every care and support they needed. The Metro staff at the Durgapuri Metro station ensured that the Metro commuters do not face any further inconvenience.
“The train which has developed technical snag has been taken out from Metro service and has been taken to the Transport Nagar workshop depot for the troubleshooting purpose.Metro train services are, however, running normally between Transport Nagar and Charbagh” he added.