Delhi Food and Civil Supplies Minister Imran Hussain on Friday directed ration shop owners to timely open their shops in the upcoming festive season from 9 am to 1 pm and 3 pm to 7 pm in accordance with existing orders of the Department.
The Minister directed this during a review meeting with senior officials, including the Commissioner (Food and Civil Supplies) and the Delhi State Civil Supplies Corporation (DSCSC).
The Minister emphasised that the Delhi Government is committed to provide Specified Food Articles (SFAs) to the targeted sections of the society in a time-bound manner and the Department needs to gear-up efforts to provide wheat, rice and sugar to the eligible people, particularly in view of forthcoming festive season in a transparent manner. He also stressed on the need to resolve public grievances related to Public Distribution System in a timely and expeditious manner.
Hussain directed the Department to focus on major thrust areas which include timely opening and closing of Fair Price Shops in accordance with existing orders of F&S Deptt. Other areas that he emphasszed on was display of Notice Board at all the FPSs informing about
licence-Name and No. of Authority letter, Stock as on date, Rates of commodities, Sample of SFAs, Timing of FPS, Weekly off day, Complaint register, Complaint No. etc., within 7 days.
He further said that the Notice Board shall also clearly mention the details for lodging complaints like location /address of offices, procedure of filing complaints, details of officers to be contacted etc.
Hussain said there should be compulsory maintenance of Complaint Register at all the FPSs and details of the inspections of Stock Register, Sales Register, Master Register, Cash Memos carried out by NFS beneficiaries ( if any) are to be submitted online on fortnightly basis.
He also stressed on convening of regular Public Hearings by all the FSOs in their Circles and ACs in their Districts on 1st and 3rd Saturdays of the month between 2.00 PM to 5.00 PM for resolving the public grievances expeditiously and online submission of the minutes by subsequent Tuesdays on the F&S Department's website.
"There shall be regular convening of Vigilance Committee meetings at Circle, District and State level and submission of minutes of the meetings chaired by the Hon'ble MlA/Hon'ble MP and Hon'ble Minister," said Hussain.