Delhi power distribution companies, or discoms, have decided to offer ‘tatkal’ (temporary) connections to organisers of Durga Puja and Ramlilas in the city. The move is aimed at providing 24-hour electricity supply to these venues. The organisers can apply for power supply through the website, mobile application, WhatsApp number or customer care of the discoms BSES Rajdhani Power Limited and BSES Yamuna Power Limited, a spokesperson said on Tuesday.
Payments for the ‘tatkal’ connections can be done online, he said. “Consumers can now obtain a temporary connection within 24 hours after completing the required formalities. They can also apply for a connection for the festivities through the Delhi Government’s single window system implemented at the District Magistrate’s office. Payments can be made through online platforms, ensuring a hassle-free and contactless experience. This initiative drastically cuts down the waiting period from up to seven days to just a few hours. This initiative not only enhances the festive spirit but also contributes to efforts to reduce air pollution.
“Festivals are a time of joy and unity, and we believe nothing should dampen that spirit. Our ‘Tatkal’ service ensures that celebrations are brighter and the environment less polluted. By leveraging our advanced IT systems and streamlined processes, we are making same-day connections a reality, directly contributing to Delhi’s fight against pollution, said a BSES official.
The Tata Power Delhi Distribution Ltd (TPDDL) will also provide ‘tatkal’ connections within 24 hours for Ram Leela, Durga Puja and other festival venues, said a TPDDL spokesperson. The applicants simply need to visit the customer care centre at TPDDL’s division office to complete easy formalities. Alternatively, consumers can also apply for and make payments through the discom’s official website, she said.