The Central Consumer Protection Authority (CCPA), the country’s consumer,watchdog has imposed a penalty of Rs 1 lakh on e-commerce major Amazon for selling pressure cookers which did not meet quality norms.
The CCPA also directed Amazon to notify consumers of all these 2,265 pressure cookers sold through its platform, recall the products and reimburse the amount to the buyers.
The CCPA, headed by Chief Commissioner Nidhi Khare, has also directed Amazon to pay a penalty of Rs 1 lakh for allowing sale of pressure cookers in “violation” to Quality Control Order (QCO) and “violating” the rights of consumers. “After examination of response submitted by company, it was observed that a total 2,265 pressure cookers not conforming to mandatory standards were sold through Amazon after notification of the QCO. The total fee earned by Amazon on sale of such pressure cookers through its platform was Rs 6,14,825.41,” the CCPA said in a statement.
According to the statement, CCPA had initiate suo-moto action against e-commerce platforms for sale of domestic pressure cookers in violation to compulsory standards on its e-commerce platforms.
CCPA issued notices to major e-commerce platforms including Amazon, Flipkart, Paytm Mall, Shopclues and Snapdeal as well as to sellers registered on these platforms.