"If this had happened in the past, we would have had no idea where the patient is," explained Sagar confidently, in Hindi, with a laptop bag slung over his shoulder. "Now I have two ways of finding the patient -- I can call on the mobile number registered in the system or, I can go to the registered doctor, and ask him to inform me when the patient comes back," he said, as he sat on his black motorcycle, plastered with the words "Govt. of Gujarat".