People in Udham Singh Nagar may soon have the facility to register their grievances even from their homes on phone.
In a bid to ease inconvenience to the citizens and to establish a kind of link with them, the Udham Singh Nagar district administration is soon going to introduce ‘Zila Adhikari Jan Samvad’ service in the district. Under this grievance redressal service, the citizens may register their complaints directly on phone, said the officials concerned of the Udham Singh Nagar district administration.
With the introduction of this grievance redressal service, the citizens will not have to go to the offices of the district administration or, for that matter, the collectorate, to get their even small works done. Rather the citizens of the district will be able to take up these grievances with the respective departments while sitting at home, added the officials concerned of the district administration, Udham Singh Nagar.
Initially, 13 departments will be covered under this telephonic call centre service. The most important thing about this grievance redressal system is that with the help of this online grievance redressal system, not just the respective departments will be informed but the district collectorate will also come to know about the same issues.
As many as 300 people at a time may register their complaints under this grievance redressal system. The telephonic grievance redressal service will be operational on all the seven days of the week, added the officials concerned.