Considering the grievances being faced by those villagers, who are living in the fringe parts of Dehradun district, State power department has decided to hold customer care camps in the remote parts till the month end. Department sources revealed that camps would be held in the three sub-stations of the Chakrata block, Dehradun district.
More than two camps would be orgainsed in the length and breadth of the block for redressing the grievances being faced by the department. Well-established sources revealed that the department will also consider the natural disaster issue while redressing the grievances being faced by the department.
After considering the plight of the consumers as the remote areas of the Dehradun district faced the maximum brunt of the natural disaster that wrecked havoc, State power department has decided to hold customer care camps in the three sub stations of Chakrata block of Dehradun district till this month end. Department sources told that the department will hold such camps at Jeevangarh, Dakpathar, Bheemwala, Kalsi, Doctoganj, Badowalla, Vikasnagar, Dakpatthar and Naghat under sub-station Vikasnagar whereas the camps would be also held at Baretha, Dasaun, Bhangti, Quansi, Sahiya, Chakrata and Tyuni under sub-station Chakrata.
The department will also hold customer care camps at Konda, Sahaspur, Dhakrani, Kunja, Jassowala and Kulhal under sub-station, Herberttpur. Well-established sources said that apart from rectifying the distributed billed electricity bills of the consumers, the officials will also assist consumers to have new electricity connections and replacing the obsolete electricity meters. The sources confirmed that the more camps would be organised by the department in the mountainous parts of the State for redressing the grievances being faced by the villagers.
One of the department sources who wished anonymity told The Pioneer that the department has been laying special focus to redress the grievances being faced by the villagers after experiencing the natural disaster that wrecked havoc in the State last month.
“Depending on the feedback from the consumers, the department will also take up decision to hold such more camps in the disaster-hit areas of the State which include, Uttarkashi, Chamoli, Rudraprayag, Tehri etc.” he reiterated, adding the control room has been already constituted by the department for redressing the grievances of consumers.