With market showing uptrend after joining of new Reserve Bank of India (RBI) Governor Raghuram Rajan, Chairman cum Managing Director (CMD) of Canara Bank is confident that pessimism will fade away soon and economy will come on track gradually.
CMD Rajiv Kishore Dubey, who attended the retail and SME expo here, suspended apprehensions related to ongoing slump in market caused by depreciation of the rupee. Dubey advised the people to be positive as the uptrend in the market has started and pessimism has started disappearing.
"Since yesterday, pessimism has started reducing in the market. This is a positive sign. It will fade away gradually. So, there is no need to think negative about the present scene. Things would definitely improve in near future," Dubey said. He said that the efforts were already on to remove pessimism.
Dubey is also confident of improvement in condition of Rupee in near future. "Condition of rupee will strengthen gradually. Auspicious signs are already in," Dubey said. He appealed the entrepreneurs and people to remain positive in the present condition since it helps in forming the positive environment.
Dubey is credited with bringing number one tag to Canara Bank in retail banking sector. Sharing his mantra of success, Dubey said, "Extensive homework on providing best possible facilities to our customers. As a result, we understood requirement of our customers visiting the bank for different sorts of loan. Our efforts gave us loyal customers. With their support and trust, the bank achieved spectacular growth in retail sector."
The bank carried out thorough study among the customers to know what the customers want from the bank when he goes to bank, seeking loans for two-wheeler, four-wheeler, and home. The bank designed schemes which could satisfy the customers by meeting their requirement. The strategy worked and the bank has satisfied customers.
Satisfaction of the customers paid the bank back with the success. Dubey said, "We take care of our customers. Simultaneously, we give special attention and facilities to our old and loyal customers." Dubey also said that the bank is on way to expand its base in rural areas further. At the same time, it would also focus on expansion in urban sector.
Dubey assured the customers of solving their problems, if any, on priority basis. He said that if anybody has any complaint, he should approach the senior officials of the bank who are there to solve them on priority basis. For success of the bank, he thanked to all its customers whose trust helped the bank in scripting a success story.