The Dehradun District Magistrate Chandresh Kumar Yadav's repeated warning-tinged directives to the district officers to promptly redress things as recorded in the public complaints seem to have failed to melt the ice of inefficiency on the ground. During the earlier meeting with the district officers on August 21, DM Yadav had warned the district officers to readdress public complaints received in the Compliant Redressal Cell at Collectorate in Dehradun without delay, failing which he warned that their salaries would be withheld. He said this against the backdrop of only 401 such registered complaints out of 1025 since June 27 having been sorted out by the district officers of various departments.
DM Yadav again reviewed things related to pubic complaints with the district officers on Thursday (August 28) and he again sounded disappointed with the tardy pace of redressal.
Out of 1174, only 441 public complaints were redressed by the district officials of Public Works Department, Dehradun Municipal Corporation, Education, Irrigation, Tehsil among others. In course of the meeting, it was observed that around 50 complaints are pending with the departments of PWD, Irrigation, Municipal Corporation, Education, Tehsil Sadar and some others. He also issued notices to various departments who failed to rise to the occasion in the stipulated time-frame.
Seemingly distraught with things going on at a snail's pace despite his repeated coaxing, Yadav directed the officers again to see to it that not even a single complaint has remained un-redressed.
After reviewing the complaints, DM also observed that most of the complaints lodged in the CRC are related to the recent disaster. He asked the sub-divisional magistrates to take measures immediately for redressing things in their respective jurisdictions. He also expressed outrage at the officials thus found wanting.
PWD officials were
directed to open the closed roads immediately. They were also asked to submit such reports to the DM office on a daily basis.
DM again directed the additional DM Pratap Singh Shah to form a team of lekhpals and submit a report following surveys of the disaster- affected families so that they can be provided promptly with financial assistance the State Government has announced for them, he added.