Following complaints from the public about alleged malpractices in petrol pumps in Dehradun, Chief Minister Trivendra Singh Rawat has directed officials to conduct a checking drive covering fuel pumps in the provisional State capital. The Chief Minister gave this and other instructions while presiding over an open meet for the public to register grievances. Instead of the designated one hour, the Chief Minister continued the meet for about three hours hearing grievances of more than 200 members of the public and issuing necessary instructions to the officials concerned.
The chief minister directed officials to ensure that the public grievances are resolved in a time bound manner. Negligence will not be tolerated in the redressal of valid complaints of the public.
It is pertinent to mention here that on the first and third Monday of every month the chief minister holds a meet open for the public at his camp office from 10 AM to 11 AM. The people who arrived at the camp office in the CM residence had their complaints registered. The complainants took turns to raise their issue with the chief minister directly after which Rawat issued necessary instructions to officials.
One of the visitors Manmohan Singh Bisht spoke of a land related case being pending for a long time, responding to which the CM directed the Dehradun district magistrate to speed up redressal of all land-related cases. Following complaints of alleged anomalies at fuel pumps, the chief minister directed that the campaign be conducted to check the petrol pumps. Following the complaint by a visitor about illegal construction of a road on private land and complaints by others regarding unscrupulous elements in the real estate sector, the Chief Minister directed officials that on ascertaining the validity of the complaints stringent action should be taken against those found guilty of irregularities. Following complaint by a person about hurdles being face in construction of a home on a small plot of land, Rawat directed officials of the Mussoorie Dehradun Development Authority to ascertain that the common public is not unnecessary hassled in the contruction of their homes. The CM also approved Rs 50,000 assistance for medical treatment to a child from an economically weaker background. On a complaint regarding retirement related benefits not being received on time, he said that lackadaisical attitude will not be tolerated in such cases. Regarding a complaint about there being a transfer even in the absence of the post for it, the CM expressed dissatisfaction and directed officials of the education department to take necessary steps. On being told that despite the Government announcement of waiver of loan interest in the 2013 disaster some of the people had not received the benefit, the CM said that if such complaints are found to be true the government will bear the interest. Regarding the problems of Van Gujjars, the CM directed officials to soon call a meeting separately on the issue. For pension related cases a pension court will be organised in the coming fortnight.