The Chairman Consumer Grievances Redressal Forum (CGRF) of Uttar Haryana Bijli Vitran Nigam along with the members of the Forum would take the proceedings of the forum in the office of XEN ‘OP’ Division Panchkula to redress the grievances and to hear the complaint of the consumers and to entertain new complaints from 12:30 to 2:00 PM on April 21.
The CGRF will take all grievances or complaints of consumers like billing problem, voltage complaints, problems in metering, disconnection and reconnection of power supply, interruptions, failure of power supply, efficiency, safety, reliability, non compliance of Haryana Electricity Regulatory Commission orders etc.
However, the cases of theft and unauthorised use of electricity, offences and penalties as specified under section 126 and section 135 to 139 of Electricity Act, accidents and inquiries as under section 161 of the Act would not be considered by the Forum. The consumers have been requested to avail the opportunity for the redressal of their grievances.