Punjab to take up delivery of 59 citizen services online

In another step towards governance reforms, Punjab Government would soon deliver 59 citizen services ‘online’.The Government is at advanced stage to start the delivery of 59 citizen services online on Punjab State portal. All the preparatory activities like issuance of Government orders by the concerned departments, hardware, connectivity, software issues have also been discussed in detail during review meeting of Punjab State Service Delivery Gateway (SSDG) project under the chairmanship of the state Chief Secretary Sarvesh Kaushal on Monday.

Kaushal has instructed the administrative secretaries of the concerned departments to resolve the issues in next three days so that the online delivery of all services can be started.  During the review meeting, officials from Department of Governance Reforms made a detailed presentation on the current status of launch of online delivery of 59 citizen services.  

Chief Secretary was apprised that 20 services including SC/OBC caste certificate, pensions related to old age, disabled persons, widow, destitute women, birth or death certificate related services, disability certificate are already operational and citizen can visit Punjab State Portal — www.punjab.gov.in to apply for the services online.

For the services related to Welfare Department, it was decided that all the services of Welfare department including Shagun Scheme, Term loans, Post Matric scholarship should be made available on Punjab State portal for citizens to apply.  

The backend of the State portal shall be connected with the software application of the concerned department to provide end to end online citizen service delivery.

For the services related to Department of Home like registration of marriage under Punjab Compulsory Registration of Marriage act, Registration of marriage under Special Marriage act, the Department of Home was asked to release the Government Orders in next seven days so that the services can be launched by August 25.