Bringing 80 more services under the ambit of Right to Service Act, Punjab Government has escalated the number of total services to be delivered under this ambitious Act to 149. Already, the people are availing 69 citizen services of 11 departments under this novel Act.
“Now, 80 more services have been included on the recommendation of Department of Governance Reforms to assist people,” said Punjab Right to Service Commission’s chief commissioner SC Agrawal. Punjab Right to Service Act was enacted with an aim to provide hassle free service to people in a stipulated time, said Agarwal, adding that Punjab was the first state in the country to constitute Punjab Right to Service Commission after implementing the Punjab Right to Service Act, 2011.
Till July 2013, as many as 1.21 crore people availed services of this Act. Moreover, 90 suo motu action cases have been initiated, besides, 157 complaints those were not covered under the Act have also been disposed off. As many as 718 appeals were filed before First Appellate Authority and 678 were disposed off whereas, nine appeals were filed before the Second Appellate Authority and seven has been disposed off and all 11 Revision petitions received have also been disposed off.