With a view to ensure time-bound delivery of public services, the Punjab Government has announced to bring 206 public services in the ambit of Right to Service Act (RTS), 2011. The State Government on Monday issued amended notification in this regard and appointed designated officers to deliver services within stipulated time limit for the purpose of RTS Act, an official spokesperson said.
Besides fixing time-frame for delivery of all services, the State Government has also nominated first appellate authorities and second appellate authorities to decide appeals against the delays in provisioning of service, he said. The State Government’s endeavour was to push reforms and accountability in its internal governance by bringing or introducing reforms in the present administrative system, he said.
As per the new notification, out of 206 services listed under the preview of RTS Act includes 32 services related to home department, 30 services of health, 28 of local Government, 14 of power and electricity, 12 of revenue, 14 of agricultural and mandi board, nine each of social security and transport, eight of technical education, seven related to welfare of SCs and BCs. Other services include five of town and country planning, three of industry, two of rural development and panchayats and one each belongs to personal, food, civil supply and consumer affairs, rural water supply and sanitation, dairy development and grievances and pensions departments, he said.
Besides, three services of Guru Angad Dev Veterinary and Animal Sciences University (GADVASU) and rectification of error occurred at the level of an official while delivering the services has been also included under RTS Act. Spokesperson said that with regard to implementation of RTS Act at district level, Additional Deputy Commissioner (General) would be the Nodal Officer for all departments in a district whereas Special Secretary, Additional Secretary, or Joint Secretary of the concerned department, as the case may be, would be the Nodal Officer of respective department at the State headquarters.