Haryana Power Distribution Corporations have decided to extend the facility of round the clock call centre all across the State for getting registered all types of electricity complaints.
The facility has already been made available in the area of the Dakshin Haryana Bijli Vitran Nigam (DHBVN) and the same would now be extended in the area of Uttar Haryana Bijli Vitran Nigam (UHBVN) from June 24.
Chairman and Managing Director, UHBVN and DHBVN Devender Singh said that now all rural and urban electricity consumers can get their complaints pertaining to UHBVN or DHBVN registered round the clock through a toll free number 18001801615 or another short number 155333.
The complaints relating to billing, metering, connections, expansion of system,complaints relating to power supply could be registered on this number.
Singh said, Consumer Grievance Redressal System (CGRS) has also been extended all over the State. Under CGRS, the employees are bound to redress the grievances within stipulated time. After the specified time, the grievance would automatically escalate to the senior officer.