For better consumer satisfaction, the Uttar Haryana Bijli Vitran Nigam has come out with the concept of paperless billing.
A spokesperson of the Nigam said on Monday that under the new concept, consumer could opt for intimation of bill through e-mail or SMS as well as through paper.
The consumers who opt for bill, intimation or bill only through electronic mode (e-mail or SMS) would not have to pay any extra amount towards the bill whereas the consumers opting for intimation of bill through both paper and electronic method would be charged an additional amount of Rs. 10 per bill.
This facility has been introduced under the stipulated guidelines of Haryana Electricity Regulatory Commission (HERC), the spokesman added.