After getting good response to the NRI Disputes Redressal Sammelan, the Punjab NRI Police Wing has decided to hold similar events at district level too. Such disputes redressal sammelans, would be held at the district level across the State to redress complaints regarding NRIs at the nearest places of their residences in Punjab.
IGP Gurpreet Kaur Deo announced this after giving personal hearing to all complaints received during the NRI Disputes Redressal Sammelan held on Monday at Punjab Police Academy in Phillaur. She claimed that there was huge response for this kind of initiative of the Punjab Government. “150 complaints from 17 countries are received during the Sammelan,” she said.
Out of these, the maximum 60 complaints were received from Canada, followed by the USA with 25 complaints, the UK with 19 complaints, and Australia with 12 complaints. Besides, eight complaints were received from Italy, seven from Germany, five from New Zealand five, three from Malaysia, two each from Greece and Uganda, and one each from Norway, Denmark, Kenya, Portugal, Kuwait, and Dubai.
Deo said that most of the complaints, 77, were related to property and marital (52) disputes. There were also some complaints regarding frauds (14) and others (13). “All these complaints would be disposed off within a period of one month…I have instructed the police officers to deal with all complaints in a fair and transparent manner so that timely justice could be provided,” she said.
IGP Deo said that only 27 fresh complaints were received during the Sammelan and other cases were related to earlier complaints. “All complainants are heard carefully and are assured that their cases would be dealt on merit and timely justice would be provided. Some cases are solved on the spot in the presence of both the parties,” she added. She further said that special help desk was setup to provide counselling to women facing marital disputes with the NRIs. An expert team including
Dr SC Gupta, director International Union for Health Promotion and Education Punjab Chapter and former Head Department of Health Education CMC, ludhiana, Renu Bhasin, Coordinator Research and senior officer International Union for Health Promotion and Education, ludhiana, provided counseling to all women facing marital disputes. Property disputes were also heard during Sammelan and senior officers of the Revenue officers present on the occasion provided special assistance in redressing such cases. IGP Gurpreet Deo said that Punjab Government has setup an online system to register complaints of NRIs in a transparent and timely manner and also developed a unique id system so that complainant could see the status of the complaint online.