Majithia launches helpline number

Punjab on Tuesday took a path breaking initiative to bring transparency and information on land records on the fingertips of every individual around the globe by launching a most comprehensive 24x7 helpline.Punjab Revenue and Rehabilitation Minister Bikram Singh Majithia, launching the helpline number ‘168’ or ‘1800-1800-168’, described it as an initiative to facilitate people.

“It is aimed at bringing in more efficiency as well as transparency in the functioning of Revenue department thereby providing all land and property related services in an efficacious manner,” he said.Majithia said that with ever increasing usage of internet as well as other online service, it becomes imperative to provide all important service online to save the time and human efforts.

This helpline has been divided in three parts — in first part, one can seek information regarding land records and registration of deed, in second, anyone can get latest information or update regarding various cases in revenue department, information regarding solutions to problems being faced with Revenue department besides latest information about the mutation, transfer of khasra girdwari and demarcation of land by simply making a phone call.

In the third part, one can register his complaint regarding Revenue department and any Revenue officer.“Inquiry, status, or complaint will be registered and unique number will be provided to the caller. Timely information to the caller regarding status or closing of the complaint or grievance lodged by him will be provided in a specified time frame,” said Majithia. The helpline will be available between 7 am to 7 pm and for NRI complainants, it will be available round the clock.