Haryana has become the first state to provide more than 400 services and schemes on a single platform and across all citizen touchpoints including district headquarters, subdivision and tehsil level centers.
With Haryana’s achievement, there has been increasing interest in Antyodaya Saral model in multiple states across the country. This was informed in the meeting of Chief Minister’s Good Governance Associates held under Chief Minister Manohar Lal, here on late Sunday evening. Finance Minister Capt. Abhimanyu and Rakesh Gupta, Additional Principal Secretary to Chief Minister were also present in the meeting.
The Chief Minister said that these are online facility centres which have been established to reduce departmental walk-ins. The aim is to deliver all services and schemes to people under one roof so that they may not have to visit different departments for different works, he said.
It was informed during the meeting that these schemes and services are on one online platform with five features including online application, online status tracking, proactive status SMSs, review dashboard and notifications to officials. As many as 79 Kendras out of total 115 are already operational and the remaining would be ready by the year end.
The Chief Minister was apprized that Digital Haryana workshops were organized in all districts of the state to ensure effective implementation of Antyodaya Saral and Harpath schemes. During workshops, more than 30 kendras were visited and interacted with more than 1,500 officials.
About three lakh citizens have applied through this new system. The average monthly footfall in Saral Kendra at headquarters level is 3,975 whereas it is 1,422 in Antyodaya Saral Kendra at sub division level. Similarly, the average monthly footfall in Antyodaya Saral Kendra at Tehsil Level is 560 and 720 in Antyodaya Bhawan at headquarters level.
The Chief Minister directed to give access of the dashboard to all officials in CM’s office, Ministers, Administrative Secretaries and Heads of Departments so that whatever action is being taken would be visible to everyone.
About Harpath, the meeting was informed that a three phase roadmap has been laid out for achieving the status of ‘pothole free’ Haryana. Under phase-I, target has been set that all districts and departments would attain a four-star rating by October 31. Under phase-II, all four-star rated districts would deploy ‘Saksham Yuvas’ and department personnel to conduct a road scan and file complaints on Harpath by December 25.
Similarly under Phase-III, all districts would conduct an IEC campaign with the mission to declare Haryana pothole free by January 2019.
More than 23,000 complaints were received on Harpath of which 70 per cent have been redressed. These included 11,654 complaints pertaining to ULB Department, 7313 complaints of PWD department, 4,333 of Haryana State Agricultural Marketing Board and 538 of Haryana Shehri Vikas Pradhikaran.
On this, Manohar Lal directed to bring the complaints on map so that people would be able to know where maximum number of complaints is coming from. Colour coding could be used to signify the pending complaints and resolve complaints so that people will know that how many complaints have been resolved within time, he added.
Saksham Haryana was also discussed in the meeting and it was informed that 18 blocks have been declared Saksham after four rounds and 16 are near Saksham. A target has been set to bring 80 per cent children to grade level competency in Hindi and Maths by 2019.
The Chief Minister directed that the government schools with less number of students should be shifted to the nearby private schools. This would reduce the resistance level.
For this purpose, a category level should be decided so that expenditure of poor students would be borne by the State Government, he said.
It was also informed that the building and hardware fabrication of ‘Haryana 100’ project would be got completed by January 2019. Thereafter, the programme would be launched in April 2019.
Under Jagriti Yojana, ‘Safe Gaadi Programme’ has been launched for sensitization training of bus drivers and conductors in the state. Haryana has become the first state to conduct extensive gender based programme for promoting safer public transport. A target has been set to train 11,000 roadways drivers and conductors from November, 2018 to June 2019, it was informed.
A roadmap to turnaround Haryana Roadways was also presented at the meeting. Roadways incurred a loss of about Rs 680 crores last year.
Under the ‘Shivdham Navinikaran Yojana’, the Chief Minister directed to speed up the work of construction of boundary walls and pavement of path up to all cremation grounds and graveyards. He directed the officers to take assistance of NGOs and social organizations in getting this work completed at the earliest.
Manohar Lal also suggested ensuring people’s participation and CSR initiatives in this work.