Haryana Government has decided to encourage the people of the State to follow Chief Minister Manohar lal on social media and get their grievances redressed at the earliest.
In this regard, the office-bearers of the social media cell would visit district secretariats and impart special training to local employees in the field.
The Haryana Government had recently launched an integrated social media grievances tracker — Twitter and Facebook — for faster and real-time redress of grievances pertaining to different departments.
People can send short-term complaints directly to the Chief Minister’s Office through social media on twitter @cmohry and Facebook page. long-term complaints pertaining to different departments could be registered only with CM Window.
The Government had also claimed that the social media grievances tracker, have resolved grievances of people in less than 24 hours.
“The Chief Minister has said the people of the State have expressed satisfaction over redressal of their grievances through the CM window initiative, and are now taking greater interest in getting their voice heard through social media,” said Rakesh Gupta, Additional
Principal Secretary to Chief Minister.
Gupta alongwith Bhupeshwar Dayal , officer on Special Duty to Chief Minister, held a review meeting of complaints received on CM Window, here.
During the meeting, it was informed that 3,04,959 complaints, demands and suggestions have so far been received on CM Window, of which 2,48,776 have been disposed of. Apart from this, report has been received regarding action taken on 5,389 complaints. Besides, action is being taken on 11,391 and 14,297 complaints have been found invalid.
At the review meeting, orders were issued to suspend employees, issue show-cause notices to others and get registered FIRs against five Block Development and Panchayat Officers, for committing various irregularities and misleading with wrong facts.
Those suspended included Deputy Director Horticulture Department, Deepak Kumar. Show-cause notices have been issued to General Manager, Haryana State Industrial and Infrastructure Development Corporation, Mahavir Singh, District Education Officer Narnaul, Sandeep Chawla among others.
Gupta also directed the nodal officers of various departments to upload action taken report and investigation report on CM Window. The next meeting of CM Window would be held on August 23.