Haryana CM ensures action on plaints made through social media

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Going live with Haryana Chief Minister Manohar lal Khattar on his Twitter handle has brought some complainants quick action and fast response in less than 48 hours.

Not only have they got their specific problems solved and mess around cleaned up, but also secured facilities like additional bus services in late hours on certain routes to the advantage of hundreds of fellow denizens, said an official spokesperson on Sunday.

After holding first live question and answer session on Twitter on Friday, Chief Minister Manohar lal has issued several directions in the past 48 hours responding to the complaints received on his Twitter account. 

Taking action on the complaint pertaining to burning of garbage lodged by a resident of Sonipat on the Twitter handle of Manohar lal, the Chief Minister’s Office has directed the Sonipat Deputy Commissioner to resolve the complaint at the earliest.

The complainant had written that garbage was being burnt in an empty plot opposite TDI City near Sector 15, Sonipat. On receiving this information, Deputy Commissioner, Sonipat, Rajiv Ratan immediately sent Executive Officer (EO), Municipal Corporation, Rohtash Bishnoi, and EO, HUDA, Vijay Rathee, to the spot, said a spokesperson.

During investigation, it was found that some garbage collectors working privately in various sectors were burning the collected garbage, and a warning was issued to them. Action would also be taken under the National Green Tribunal’s order in this matter.

The officers of Municipal Corporation and HUDA have been directed to find a permanent solution to this problem. They have also been directed to immediately issue challans to the violators and impound their vehicles, he said.

The spokesperson added that a solid waste management plant is being constructed in village Tajpur for permanent solution of the waste disposal problem being faced in Sonipat.

He said that the response to the tweets regarding the absence of bus services in late hours on certain routes, the Transport Department has introduced buses for the convenience of passengers. A complainant had tweeted that there was no connectivity between Rohtak and Gurgaon after 5 pm. The General Manager, Haryana Roadways, Gurgaon, has started operating buses on the Gurgaon-Rohtak route at 5 pm, 5.40 pm, 6 pm and 6.30 pm.

On the Gurgaon-Bahadurgarh route, additional bus services have been started at 5.30 pm and 8 pm. The GM, Haryana Roadways, Jhajjar, has started operating buses on the Gurgaon-Bahadurgarh route at 6.30 pm, 7 pm, 7.30 pm and 8.25 pm. Similarly, on Yamunanagar to Ambala route, bus services have been started at 5:30 pm, 6 pm, 7 pm and 8 pm.

Action has also been taken on the complaint tweeted regarding the door-to-door garbage collection scheme launched by the Ambala Municipal Corporation. The number of sweepers, trash cans and rehdis has been increased and cleanliness is improving.

The Municipal Commissioner, Ajay Singh Tomar has informed that cleanliness arrangements had been streamlined. Trash cans placed at various places have been given numbers, and at their bottom, phone numbers have been mentioned on which one can lodge a complaint.

The cleaning of main drains in Ambala has been done and 200 employees have been posted for the smooth cleanliness management in Ambala Cantonment. The responsibility to keep a vigil on their work has been entrusted to Chief Sanitary Inspector and Sanitary Inspector. Work on the reconstruction of such toilets as were not in good condition would be completed by January 11, 2016, said the spokesperson,

Daily Pioneer
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