Members of the Consumer Grievances Redressal Forum (CGRF) of Uttar Haryana Bijli Vitran Nigam (UHBVN) will make extensive visits this month for hearing grievances of the consumers and to entertain new complaints.
A spokesman of the Nigam on Friday said the proceedings of the CGRF will be held in the circle office at Yamunanagar on February 5, Panipat (BBMB Rest House, Circle office) on February 6, Ambala on February 8, Karnal on February 9, Panchkula on February 15, Rohtak on February 16, Kurukshetra on February 19, Panipat (OP Circle) on February 21, Sonepat on February 23, Jhajjar on 26 and Kaithal on February 28 respectively.
He said that the CGRF would take all grievances and complaints of consumers like billing problem, voltage complaints, problems in metering, disconnection and reconnection of power supply, interruptions, failure of power supply, efficiency, safety, reliability, non compliance of Haryana Electricity Regulatory Commission orders etc.
However, the cases of theft and unauthorized use of electricity, offences and penalties as specified under section 126 and section 135 to 139 of Electricity Act, accidents and inquiries as under section 161 of the Act would not be considered by the Forum.
All consumers have been requested to avail the opportunity for the redressal of their grievances., the spokesman added.