Ed Dept to launch 24x7 toll-free helpline

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To ensure public participation in decision making mechanism of the State Education Department, the Punjab Government has decided to launch a toll-free number and a web portal, which would be active 24x7.

“The Government has taken this initiative to gauge public feedback regarding policies and activity of the Education Department,” said the State Education Minister Daljit Singh Cheema, while presiding over a state-level meeting of the department. He said that the government would formulate its policies in accordance with the public demand. “This toll free number has been conceived on the lines of ‘181’ police helpline. The department has decided to launch a new web portal for the panchayats, where these public representative upload their queries, suggestion and complaints,” he added.

The Minister said that directions to all department officials have been issued to have close coordination with the welfare department and to ensure implementation of scholarship schemes at the grass roots level. “Directions have also been issued to collect feedback of implementation of welfare schemes from the beneficiaries,” he added.

Cheema said that to ensure the timely disposal of the court cases, a review committee has been constituted. “This committee would be useful for saving precious time, energy and money and would ensure welfare of employees,” he added. Minister said that the department would give priority to the academic activities and would promote quality research work. He asked officials to give importance to practical work while teaching Math and Science.

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