To check delay in dealing with the cases of pensioners and family pensioners of Haryana Government, the office of Accountant General (A and E) has clarified that if such cases are not disposed off within two months from the date of their receipt, these can be brought to the notice of Deputy Accountant General (Pension).
“There has been a significant increase in the number of pensioners and family pensioners approaching the office for redressal of issues pertaining to their respective Treasury officers or pension disbursing authority that is their parent department prior to retirement,” said a spokesman of the Accountant General, Haryana.
He said that these issues include restoration of commuted value of pension, payment of lTC to Haryana Government’s pensioners, enhancement of pension after attaining the ages of 80,85,90,95, and 100 years and issues pertaining to non-receipt of fixed medical allowance.
He said that the pensioners could report their such cases either through email at kumarsumeet@cag.gov.in or through letter addressed to Deputy Accountant General (Pension) office of AG (A and E), Sector 33 here.
In case, no satisfactory response is received from the Pension Branch of this office within 15 days, the beneficiaries can bring the issue to the notice of the Accountant General (A and E), Haryana either by letter or email with the subject “Pension Grievance to Accountant General”, said he.
The spokesperson also urged the pensioners and family pensioners to first approach their respective treasury office or the parent department from where they had retired.
He said that the information required from the Finance Department, Haryana could be obtained through Right to Information Application addressed to “SPIO-Haryana Government, Finance Department.
Meanwhile, the State Government has also directed all pension disbursing authorities and treasury officers to record the amount of revised pension and family pension of pensioners prior to January 1, 2006 in both halves of pension payment order for intimation of pensioners or family pensioners.
They will also maintain record of all such cases wherein pension or family pension has been revised, said a spokesman of Finance Department.