Due to poor infrastructure more than 2,400 calls made to Police Control Room (PCR) in Chandigarh went unattended by PCR officials during Diwali. Records of Chandigarh police say that more than 2,700 calls were made on the night of Diwali and a day before on Saturday. However, PCR vehicles could be dispatched only for 307 of them. The UT police might have left a large number of city people in distress who required police help on Saturday and Sunday since only 15 per cent of them were provided police help.
Out of the total 307 calls, 134 calls were received of quarrels, 45 pertaining to accidents, 13 of noise pollution, 21 of fire due to crackers and remaining 94 calls for miscellaneous crimes, said Roshan lal, Deputy Superintendent of PCR. The DSP said that the strength of officials at PCR was increased to 8 from 5.