Telecom regulator Trai will write back to people who have commented through a template supporting Free Basics to answer specific questions asked by it in consultation paper on differential pricing of data -- a net neutrality issue.
Trai Chairman RS Sharma said that the authority has got about 18.27 lakh responses till now out of which 8.9 lakh through phone and 5.44 lakh through Facebook mail supporting Free Basics but the comments did not answer the questions asked by the regulator. The regulator has received 3.81 lakh comments from people claiming supporters of net neutrality. Sharma said although these comments are also in a template form but the template answers all the questions with minor variations so there is no need to write back to them. The regulator has received around 12,000 messages other than template based comments.