India's largest IT services firm Tata Consultancy Services (TCS) on Monday said it has expanded its partnership with Marks and Spencer (M&S) to enable the British retail giant become a digital-first business.
As part of M&S' five-year plan, TCS will be the principal technology partner for the retailer and help drive agility, intelligence, innovation and efficiency, TCS said in a statement.
Through the partnership, M&S will transition to a new Technology Operating Model that will help it align itself with rapid technology innovation to meet fast changing business priorities.
TCS did not disclose any financial details of the deal.
“Our long standing partnership with M&S has helped to build a strong contextual knowledge of their business. TCS will help the customer adopt a digital-first mind-set to win new customers and create growth at accelerated pace,” TCS CEO and Managing Director Rajesh Gopinathan said.
The retailer's chief executive Steve Row said M&S and TCS will join forces to make its business “faster, simpler and more focused on achieving a seamless customer experience.”