Infosys on Monday said it is reworking on compensation of its employees and structure of top 200 customer accounts as the country’s second largest services firm looks to get its bellwether status back.
Under the new structure, the Bangalore-based firm has assigned a partner to its top 200 clients who will have equal responsibility along with the managers of those accounts.
“(Between lodestone and Infosys) we have more than a 100 senior partners. Until recently it was a siloed organisation. So what we have done is we have taken the top 100 partners first and we have brought them together with the account leaders from the sales organisations and made them co-leads of the 200 most important accounts,” Infosys CEO Vishal Sikka said at an investor conference.
He added that the CEO's office is personally overseeing the top 15 customer accounts. “These consulting leaders will, together with the sales leadership, go and have strategic engagements with the clients and we have incentivised these people to grow the Infosys business. We have given them a clear and substantive incentive,” he said.
Sikka added that the new structure was rolled out a couple of weeks ago. “We are replenishing the workforce, we are also re-doing the compensation plan. These actions especially the customer oriented action is something that is going to work,” Sikka said.
Sikka also said about $16.5 billion revenues are expected to come from its traditional bread-and-butter outsourcing business, $2 billion from newer services such as analytics and cloud and $1.5 billion from acquisitions as part of the company’s ‘$20-billion by 2020’ vision.
Infosys over the last few years has witnessed laggard financial performance compared to peers like TCS and HCl Tech as well as an exodus of top executives.
last year, Infosys appointed Sikka, who was put in charge of bringing Infosys back on a high-growth trajectory. Since taking over, Sikka has often stressed on building new capabilities with design thinking being one of them.