Direct sellers need code of conduct and redressal system

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The Government, which is in the process of drafting guidelines for direct sellers, on Wednesday said that stakeholders and the industry association put in place a code of conduct and a consumer grievance redressal system.

Approving the final draft will take time as the government is consulting various agencies and stakeholders, Joint Secretary, Ministry of Consumer Affairs, Manoj Parida said.

"Government will make the guidelines... It is our responsibility and and we will do it. But the government has its own restrained speed as we have several stakeholders," Parida said at a conference organised by Indian Direct Selling Association (IDSA). "Meanwhile, what do you do. Till that time, you should take charge. Have your code of conduct and grievance redressal mechanism and advertise it," he said.

Daily Pioneer
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