The pandemic has accelerated digital adoption, and over 80 per cent of the near-term spending may be driven by Covid-19 resilient digital offerings as enterprises look at re-wiring their operating models for the new normal, a report by Nasscom said on Thursday.
The report titled ‘Future of Technology Services – Navigating the New Normal’, compiled by McKinsey & Company as knowledge partner, said there has been an extensive acceleration in digital adoption by enterprises and that there is a potential increase in outsourcing intensity due to remote working.