Telecom operator Airtel has said its retail stores have now opened across most locations and that measures such as ‘Concierge Service’ have been rolled out for delivery of SIM card at customers’ doorsteps or for installation of broadband and DTH. In a note to subscribers, Airtel CEO Gopal Vittal said that while restrictions are lifting in large parts of the country, “there seems to be even more uncertainty” as people are worried about safety of their loved ones, and there is growing concern about incomes and jobs.
“At Airtel, we empathize with this uncertainty.