Tata Business Support Services limited has entered into strategic partnership with Ohio-based ClUB VA Enterprise, a social platform, in order to enhance its customer centricity and operational excellence.
According to the MoU, ClUB Vantage Agora's information centric platform will offer a secure enterprise-wide platform that connects Tata Business Support Services (TBSS) employees at real-time across locations, empowers employees; enables and enhances customer centricity and operational excellence, all at the same time.
The Platform makes contextual collaboration, a way-of-life in the organisation enabling employees to work smarter.
"Our strategic partnership with Vantage Agora is to provide a breakthrough collaboration platform for our associates that we believe, eventually will benefit our customers," stated Sarajit Jha, Chief Operating Officer, TBSS limited in Hyderabad.
TBSS, a Global Customer Experience Management company, is among the largest third party outsourcing service providers.