The SBI is considered as the most customer-friendly bank, but not for the residents of Tarbha. The town bustles with business activities and a number of adjacent towns depend upon the banking service. Customers face harassed as the draft printing machine doesn’t work. As a result, the customers are going 30 km away to Sonepur headquarters town.
The passbook printing machine is also not working some time. So the customers are not able to update their passbooks or get new passbooks.
Though the SBI has opened two ATM counters in the town here, they remain out of order and no cash is available in most of the time. Customers also face harassed as at times both the counters are found closed. The retired service personnel also depend on the SBI for their pension. Locals demand that the higher officials take immediate steps to sort out the problems.