A Government wins the trust of people by doing good work. A Government repeatedly enjoys the trust of people by sustained good works, said Chief Minister Naveen Patnaik addressing a meeting of senior officials here on Saturday.
Patnaik said, “We have now reached a certain stage in development and governance from where we should take a leap to the next level. People are aspirational and that should motivate us to provide effective services”
“This term I want to focus on employment and value addition on a big scale comparable to the best in the world Australia, South Korea and Singapore. Bold industrialisation and world-class infrastructure, MSME clusters and Startup hubs, the Chief Minister added.
“Make our policies the best in the country in every sector in which we see the potential. If the best State in the country is providing X, let’s do X Plus. Along with conducive microclimate,” he further said.
“All these offices exist for citizens, run with their money. What is the level of citizen satisfaction in these offices? I want you to look at all services from the citizen’s point of view”, said the Chief Minister.
“Totally citizen-centric Governance is needed. I write your performance appraisal reports. People write my performance appraisal report. I want a link between these two. Both of us have to be accountable,” he said.
The 5Ts should be implemented in letter and spirit. Technology, teamwork, transparency, and time leading to transformation,” the CM emphasised.
“I want all of you to identify services and processes wherein the first phase you want to implement 5Ts, preferably wherever there is citizen interface,” he added.
The CMO would directly monitor the implementation of the 5Ts, said Patnaik.