The National Aluminium Company limited (Nalco) has launched a mobile App ‘NAGINAA’ (NAlCO Grahak Information and Networking App for All.
The App was launched by Union Mines Secretary Arun Kumar in the presence of Nalco CMD Dr Tapan Kumar Chand and other officials of the Ministry and the Nalco.
Speaking on the occasion, Dr Chand said, “NAGINAA is a step forward by the Nalco to move from customer satisfaction to customer delight in a Digital India.”
As a customer focussed mobile application, ‘NAGINAA’ would provide details about the Nalco, its products, specifications, points of sale, product prices, customer MoU scheme, customer payment details and other related information to the interested customers. The existing customers can know their MoU lifting details, despatch details, truck placement plans, account summaries, etc.
The users can also provide valuable feedbacks using the App.