Chief Secretary Aditya Prasad Padhi has directed officials to create a single mobile application to help people in getting basic services.
The services including birth and death certificates, trade licences and public toilets in the urban areas are needed to be provided to public in time.
Padhi’s directive came at a review meeting he chaired at the State Secretariat. He asked the concerned departments and executing agencies to prepare the App to enable people to apply for various certificates.
Certificates include birth and death certificates, electric and water connections, trade licences, street lighting, road construction, garbage collection and recycling, drainage system, etc., by updating the application.
He also suggested incorporating house building permission, building plan approval, citizen connect programmes, market complex, vending zone and Kalyan Mandaps in the application for benefit of the people.
The Chief Secretary also advised the officials to involve women self-help groups at the ward level for water supply schemes, grievance redressal, water tax collection and illegal water and electricity connections. Padhi also directed the officials to set up telephone help lines at towns and cities for benefit of the people.