A shopping mall at Saheed Nagar here has been dragged to the Consumer Dispute Redresssal Forum for demanding Rs 10 per carry bag from customers.
Bobin Mohanty, a resident of Saheed Nagar, recently lodged a complaint at the forum at Khandagiri alleging that the mall took Rs 10 from him for giving a carry bag to take a saree he bought from it. The forum set December 17 for resolving the matter mutually and asked both the parties to remain present during hearing.
Accordingly, Mohanty and a lawyer representing the shopping mall attended the hearing. While Mohanty said shopping malls should not charge for carry bags and cited that the Consumer Commission in Chandigarh had imposed a fine on a shopping mall for charging for a carry bag, the mall’s lawyer said that this judgment would not be implemented in Odisha. However, he sought time to contact the head office of the mall at Mumbai. The forum then posted the matter till January 3.
If the shopping mall doesn’t respond by then, the matter would be transferred to a higher consumer court, informed Mohanty.