The Consumer Court, Bargarh slapped a fine of Rs 50,000 and an additional Rs 10,000 towards court costs on the Bajaj Finance for not giving the owner of a bike its papers despite paying the premium on time.
A Bajaj City 100 motorcycle bearing registration number OD 31G 1426 was financed from Bajaj Finance at Dhankouda, Sambalpur from Mama Motors, the authorized dealer of Bajaj motorcycles at Binka in Subarnapur district. Tirupati Kaunr from Bheden Police Station, Bargarh district, purchased the bike on May 1, 2019.
For this he paid a down payment of Rs 20,000. The price of the motorcycle including insurance and registration charges was Rs 53,500. Tirupati agreed with the finance company to pay the remaining amount in 12 monthly installments. Tirupati paid 9 installments. The last three installments were paid to a person named Birendra Mirdha, appointed by Bajaj Finance.
However, despite paying all the money, the Bajaj Finance did not give the RC book and insurance papers of the vehicle to Tirupati. Despite repeated requests to the company, the vehicle papers were not received, and finally Tirupati took the shelter of the consumer court.
The consumer court ordered the Bajaj Finance Company to pay compensation to Tirupati for causing mental suffering and harassment and hand over all the documents of the vehicle to him. The court also directed the finance company to pay 12 percent interest along with the compensation money.