In compliance to the directions of Chief Minister Naveen Patnaik for making all Government to Citizens (G2C) services online before October 2, more than 80% of such services in major departments have been made ready for online rollout. This was known from a review meeting taken by Chief Secretary Asit Tripathy Sunday.
Tripathy directed the departments to integrate their online system with common frontend odishaone.gov.in portal to make it easy for the people. It was decided that this common portal would have the features like online appeal and online revision. The citizens can lodge online appeal if they do not get the service asked for within the specified time period as per the Odisha Right to Public Services Act.
Tripathy directed to link the system with State Dash Board through ‘application programme interface’ (API) for monitoring of the actual service delivery at higher levels as per Mosarkar principles.
It was decided that the online service delivery system would also be integrated with Business Reform Action Plan both at the State and district level for online delivery of G2B services for improving the State’s business climate.