In a bid to facilitate electricity consumers of the Paradip Port Trust (PPT), a mobile app "PPT Vidyut Seva" was launched by PPT Chairman Vinit Kumar through a videoconference on Wednesday in the presence of PPT Deputy Chairman AK Bose. Saroj Kumar Das, CME, PPT, explained that the PTC India Ltd has developed this application, which is easily available in Google playstore; and by use of this app, consumers would have easy access to the power consumption, billing and payment data.
They can view and download electricity bill. Online electricity bill payment can be done a 24x7 basis and toll-free customer care number would cater to the need of the consumers. Complaints can also be registered on power supply/billing/payment.
The PPT would also be immensely benefited from the consumer-friendly environment as there would be more transparency in revenue affairs. Collection efficiency would increase and consumer complaints would be addressed conveniently.