Indore ADM Gaurav Benal inspected Indore Divisional Pension Office on the complaint of citizens.
During the inspection, ADM Gaurav Benal found several months old pending cases with different Assistant Pension Officers which were kept pending without any concrete reason, hence the citizens coming to the pention office were getting worried and were facing problems.
Citizens were repeatedly asking the pension officers as to why their cases were not disposed and pending since months and why they were not being resolved. No concrete answer was given by the pension officers to the citizens or their concerned offices. ADM Gaurav Benal seized all the files of the cases pending for many months and issued show cause notices to Divisional Pension Officer Nilima Ninama and 6 APOs. After preparing the report of the entire investigation, ADM Gourav Benal forwarded it to Indore Collector Ashish Singh for further action.