Total 400 Customer Service Points (CSPs) in the states of Madhya Pradesh and Chhattisgarh were virtually inaugurated on Monday by Rama Mohan Rao Amara, Chief General Manager, SBI Bhopal Circle.
Speaking on the occasion Rao welcomed the operators in SBI’s extended family. The Chief General Manager further said that these CSPs have been started with a purpose of providing better banking services to the customers and therefore all the core values of SBI would be applicable to these CSPs also.
Out of 400 CSPs inaugurated on Monday, 283 CSPs are in Madhya Pradesh and 117 are in Chhattisgarh. 205 CSPs are in urban locations and 195 CSPs are in Rural / Semi Urban locations.
These Customer Service Points will be instrumental in financial inclusion as they would be providing various banking services such as opening of accounts, cash transaction, fund transfer, enrolment in social security schemes such as Pradhan Mantri Jeevan JyotiYojna, Pradhan Mantri Suraksha BeemaYojna and Atal Pension Yojna.
Facilities like passbook printing, loan collection etc will also be available to the customers on these CSPs as an extended arm of State Bank of India. With the inauguration of 400 CSPs today, total number of Customer Service Points in Madhya Pradesh and Chhattisgarh has gone up to 6700. General Manager (Network-1) Rajiv Kumar Saxena , General Manager (FIMM Network) Sundeep Kumar Dutta and other senior SBI officials were also present on the occasion.