As compared to other departments, Revenue Department has disposed of maximum applications under Public Service Delivery Guarantee Act-2010.Till last month, Revenue Department has disposed of 14.09 lakh applications out of 14.10 lakh applications received, which is 99.93 per cent.
Madhya Pradesh is the first State in the country to ensure delivery of Government services within time-limit by enacting Public Service Delivery Guarantee Act-2010. Revenue Department’s 15 services have been covered under the Act.
These include financial assistance for loss of limb or death due to natural calamity as per provisions of RBC 6-4, supply of copies of khasra-khatauni, current maps, first time issue of land rights & loan books, second copy (duplicate) of land rights & loan books, compensation against crop loss due to wildlife, Nazul NOC, solvency certificate, supply of attested copies orders/final orders passed by Revenue Courts and other documents to litigants and attested copies of land records/revenue cases/maps documents submitted in record rooms.
Financial assistance to calamity victims is provided as per provisions of RBC 6-4.
These include financial assistance against loss of crop and livestock, damaged houses, clothes, utensils and food grains, last rites of unclaimed bodies, disposal of animal carcasses, loss to bricks in brick kilns or tiles, assistance to weavers and handicraftsmen, fire or flood-affected shopkeepers, fishermen affected by floods and other kind of assistance to them and damage to bullock carts and other farm implements.
Besides, other services including supply of copies of distribution/change in maps after division of property, land demarcation, nomination of undisputed land and undisputed division of land are also covered under the purview of Public Service Delivery Guarantee Act-2010.