Mild force was used by police to disperse protesting PDS beneficiaries who were not able to collect ration from their fair price shops due to technical problems in server on Monday.
Huge ruckus was created by PDS beneficiaries who were not provided ration after repeated problems in the server used for biometric authentication. Around half a dozen Free Price Shops were facing the problems for the past one and half month.
Several women were involved in the protest who joined the protest as they have to visit the Fair Price Shop frequently and have to return without ration.
The system of biometric authentication of beneficiary at the time of service delivery to check proxy issues but the frequent problems in the device to operate due to connectivity issues of server have tested their patience and lead to the outburst which resulted into protest by the PDS beneficiaries on Monday.
SHO of Aishbagh police Rajeev Jaangle said that the frequent problems in Point of Sales (PoS) devices have irritated the beneficiaries. The protestors were pacified after the police intervention and later they were provided the ration in the evening after the technical issue was resolved.
Officials from administration and food and civil supplies department reached the spot and later technicians were pressed for rectification of the problem. Acting swiftly after receiving the information of protest police swung into action and diverted the route to avoid traffic jam and which helped the commuters as the traffic flow was maintained properly and smoothly.
The protestors were not arrested by the police as the timely action by the police helped to control the situation.