Discom sets up 24X7 control room for complaints

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Central Region Power Distribution Company has made arrangements to register complaints regarding line fault due to high velocity winds, typhoons and other natural calamities during monsoon. For this, a 24X7 control room has been set up with telephone number 1912 and toll-free number 18002331912. Directives have been given to company’s field officers and employees to be ready with equipments and materials to cope with emergencies. They have been directed to immediately rush to site on receipt of complaint. Soon, online applications for high-tension connections will be given by company. The arrangements have been made to remove difficulties of consumers. The arrangements will be transparent. MD Vivek Porwal held a meeting at Mandideep industrial area on Monday. The MD informed the company has about 1,700 high tension consumers from which company received half of its revenue. The meeting was informed that technical and commercial difficulties will be solved at Deputy GM level itself.

Daily Pioneer
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