Chief Minister Shivraj Singh Chouhan has said that it is the primary responsibility of the administration that common people get the benefits of services on time through good governance. Common people should not face difficulty in redressing their problems. They should be given delivery of services on time under public service guarantee act, it should be ensured. No dereliction would be tolerated in this regard. Chief Minister Chouhan issued these instructions in Samadhan online programme on Tuesday.
Chouhan said that work of common people should be done on time. Special attention should be paid on redressing revenue cases. Drive to provide copy of Khasra record to farmers should be run in transparent manner.
Procurement of Moong, Urad and Masoor should be done with adopting sensitive approach. Information regarding payment in bank account of beneficiary reach on time should be ensured. Under different schemes payment of honourarium to pujaris in Government temples should be made on time and it should be ensured.
Grievances of 11 beneficiaries were redressed under Samadhan Online. The Chief Minister issued instructions to take action against officers for dereliction.
Instructions were issued to suspend Chief Executive Officer and carry out investigation in entire case for delay in payment of first installment and no-payment of second installment of Indira Awas Yojana to Shri Darshanlal Chaudhary of village Katauh of Katni district.
On the complaint by sarpanch Shri Kanhaiyalal of gram panchayat Birmawal of Ratlam district for not getting payment of works carried out by him, the Chief Minister instructed to suspend concerned assistant engineer, sub engineer, assistant accountant and chief executive officer of Janpad Panchayat, Ratlam and carry out investigation.
Instructions were issued to suspend concerned ranger and forest guard for not releasing payment to applicants even after completion of works of pond construction, pitching and well construction by forests department in village Itawa of Sagar district.